We’re changing the world of CX so you can delight your customers.
Puzzel is a leading European provider of AI-driven, cloud-native customer service solutions that help organizations deliver smarter, faster, and more human customer experiences at scale. Powered by advanced artificial intelligence, Puzzel’s platform enables enterprises to automate, orchestrate, and optimise customer interactions across voice and digital channels securely and in real time.
Our company values.
Built on trust
In every relationship, trust is a core ingredient to make it work. And we believe this applies to companies, too. At Puzzel, we trust each other and give each other the flexibility and opportunities needed to grow, both as a business and individually.
Stronger together
We are nothing without you – our colleagues, customers, partners and investors. That’s why we encourage collaboration in everything we do. With a shared purpose, we pave ways together, making great customer experiences, one interaction at a time.
Stay hungry
As a tech company, we’re always eager to stay ahead of the CX game. We have a continuous hunger to learn new ways, adapt, and improve – ensuring your customers’ expectations are not only met but exceeded.
Board and management team.
Frederic Laziou
Stephen Grist
Gabi Warren
Elin Filipp
Roland Green
Matt Hughes
Mel Lawn
